Privacy policy
Welcome to HaooShop (hereinafter referred to as "we", "us", or "the Website"). We highly value your privacy and are committed to safeguarding and protecting your personal data. This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your personal information.
1. Information We Collect
When you register an account, place an order, browse our website, or contact our customer service, we may collect the following information:
- Personal Identification Information: Your name, phone number, email address, delivery address, and billing address.
- Transaction and Payment Information: Your order history, purchase preferences, and payment details securely processed by third-party payment gateways.
- Technical and Browsing Data: Your IP address, browser type, device information, access times, and browsing behavior on our website (collected via Cookies).
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfill your orders (including updating you on delivery status).
- To provide customer support, technical assistance, and respond to your inquiries.
- To optimize our product offerings, website performance, and improve your shopping experience.
- To send you the latest product updates, promotional offers, and marketing information from HaooShop, strictly subject to your explicit consent.
3. Disclosure and Sharing of Data
We will never sell your personal data to third parties. However, we may share your data with the following entities when necessary:
- Logistics and Courier Companies: To deliver the electrical appliances and digital products you purchased.
- Third-Party Payment Processors: To securely process your transaction payments.
- Legal Requirements: To disclose necessary data to relevant government or law enforcement agencies as required by Hong Kong laws and regulations.
4. Data Security and Retention
We implement industry-standard security measures (such as SSL encryption) to protect your personal data from unauthorized access, modification, or disclosure. We only retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
5. Your Rights
In accordance with the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:
- Check whether we hold your personal data and request access to such data.
- Request the correction of any inaccurate personal data.
- Opt-out or unsubscribe from marketing materials and direct marketing at any time.